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A Message from Team MealPro

During these uncertain times, we are committed to making healthy, fresh meals as readily available as possible. We never compromise on meal quality, and we've continued to prioritize preparing the same delicious meals you love to ensure all orders go out the door safely and successfully.

Food Safety

The safety of our food and the health of our customers has always been our top priority. While COVID-19 is very much top of mind to all of us these days, it is only one of many food safety concerns that the food industry manages on a daily basis. We aim to always meet or exceed the ongoing guidance from the experts at CDC, FDA, USDA and Health Departments across all aspects of our business. We are taking extra precautions to provide further assurance to our customers during the COVID-19 pandemic:

Delivery

Meals will continue to be delivered contact-free, directly to your work or residence. Our trusted partners include UPS, OnTrac and other regional delivery carriers for local drops. Our delivery partners are confident in their ability to continue delivering your meals during this time.

If we look downstream, our supply chain has been partially disrupted due to industry trends. We continue to be in constant communication with suppliers to re-structure the flow of goods as needed. Of course, if anything changes we will notify our customers immediately.

Our carriers have put in place their own sanitation and handling protocols in order to keep their drivers safe and maintain the safety of the meal boxes that routinely go out for delivery. As an extra precaution when handling any package deliveries we suggests that you should follow the following CDC recommendation:

  1. Open boxes outside if possible.
  2. After removing and storing the contents, dispose of the shipping box and immediately wash your hands in warm water with soap for 20 seconds or use hand sanitizer.

By following the above guidelines you can feel confident that you are taking the necessary precautions to maintain the sanitation and hygiene of the deliveries that are being brought into your home.

Supporting You

We are here for you and our team is committed to providing you with an exceptional experience! If you have any questions or concerns, please reach out to us hello at mealpro dot net

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